What is the UT Dallas Furniture Rental Program?
This program allows students to furnish their University Village apartments with convenient furniture options, including pre-selected packages or building their own custom furniture package based on their needs.
How does furniture rental with CORT work?
Step 1: Choose how long you would like to rent
Step 2: Select your furniture (package or build your own package)
Step 3: Submit your request through the UT Dallas CORT furniture rental website here
Step 4: A CORT representative will contact you to review your request, confirm pricing, and finalize your lease and payment. Students are required to provide their UT Dallas email address so the university can assist with identification if needed.
Step 5: Schedule your delivery to your apartment. Please note that deliveries must take place at your apartment, as deliveries to the university office are not permitted. When your lease ends, schedule pickup.
What furniture options are available?
Students can choose from:
Pre-selected furniture packages
Build Your Own Package (à la carte option to mix and match furniture pieces)
Can I rent individual furniture pieces?
Yes. Students can select individual items using the Build Your Own Package option.
What are the minimum rental requirements for renting individual pieces?
12 Months = $150.00 Minimum
9 Months = $200.00 Minimum
6 Months = $200.00 Minimum
I am a student, but my parents are paying. Whose name should be on the lease?
The primary lease holder must be the individual responsible for payment, and their name must match the credit card used. The student resident’s name must also be included in the lease agreement for university verification purposes. All additional names can be included for shipping and delivery purposes only.
I have roommates. How many names can be on a lease?
Typically, only one name is listed on the lease. If additional names are needed, please include that request in the notes section of your order form.
Does CORT require a credit check?
Some circumstances may apply where a credit check is required.
Does CORT require a security deposit?
Some circumstances may apply where a security deposit is required.
What forms of payment does CORT accept?
CORT accepts all major U.S. credit cards (MasterCard, Visa, Discover, AMEX, JCB, and Diner’s Club), as well as bank debit cards and internationally issued credit cards.
Currently, we do not accept Pre-Paid Cards, PayPal, Apple Pay, Amazon Pay, or China Union Pay.
How does the delivery process work?
CORT will provide an automated pre-call on the business day prior to delivery with a 3-hour arrival window. On the day of delivery, you will receive a call when the team is on the way. The student MUST be present for delivery.
What does the delivery fee include?
The delivery fee includes delivery, setup, and pickup and is based on your delivery address and requested delivery date.
How soon can CORT deliver?
CORT can typically deliver within 48 hours (Monday–Friday), depending on availability.
How much is the delivery fee?
Standard Delivery Fee: $225
If you request additional services or changes after your initial delivery, the following fees may apply:
Next-Day Delivery (if available): $425 total
Exchange Fee (add-ons or changes): $75
Move Fee: $350 for the first two hours, plus $120 for each additional hour
Missed Delivery/Restocking Fee: $75
Weekend deliveries are not standard and must be approved in advance. Additional charges may apply based on availability and approval.
Delivery is required for all orders. Furniture is delivered and set up by CORT, and customer pickup from a CORT warehouse is not available.
What are the additional charges for expedited or special deliveries?
Housewares Setup Fee: $75
(Applies only if you select housewares such as kitchen supplies, dishes, or linens.)
What does the delivery fee include?
The delivery fee includes delivery, setup and final pickup at the end of your lease, so there are no additional charges for these services.
Do I need to be present for delivery?
Student MUST be present to receive their furniture delivery.
If you are unable to be present, you may designate a roomate, parent, or authorized person. This must be provided during the order process
Can I pick up my furniture instead of having it delivered?
No. Furniture must be delivered and set up by CORT. Customer pickup
is not available.
Are delivery dates guaranteed?
The delivery date selected on the form is the requested date. A CORT representative will confirm your delivery schedule based on availability.
What is the sales tax rate?
The current sales tax rate in Dallas, Texas is 8.25% and will be applied to all sales/fees.
How do I schedule a pickup?
To schedule your pick, email pickup@cort.com, or call 833.981.0080 Monday–Friday from 8am–8pm and Saturday 9am–5:30pm Central Time.
When requesting a pickup, please be prepared to provide your lease number, customer number, or invoice number.
Please note that the student on the lease MUST be present at the time of pickup.
How much notice is required for pickup?
Pickup requests must be submitted at least 15 calendar days in advance.
Requests made with less than 15 days’ notice may still be accommodated but could result in additional charges and are subject to availability.
What happens if your pick up isn’t scheduled?
Failure to schedule pickup in advance may result in additional charges or delays. Your pickup date may be adjusted based on your UT Dallas move-out schedule and delivery team availability. Your furniture must be picked up on or before your move out date.
Do you offer renter’s insurance or protection?
CORT offers a customer protection plan (CPP), which is a monthly fee equal to 12% of your rental total. This plan helps protect your furniture from accidental damage, normal wear and tear, and provides replacement coverage if needed throughout your lease.
Can I remove the Customer Protection Plan (CPP)?
The Customer Protection Plan is a mandatory monthly fee. It can only be removed by providing a valid Certificate of Insurance (COI).
What is our furniture cleaning process?
Our highest priority is the safety of our customers and our employees. That is why we have enhanced our already stringent CORT Clean Certified™ process for our products to prove our commitment to our customers and our employee’s wellbeing and provide added peace of mind. For more details, please visit our Clean Certified page.
What is the CORT student referral program?
Tell your friends about the Student Furniture Rental Program, created in partnership with CORT. When a student you refer signs a lease, both you and your friend will receive a $50 VISA gift card.
There’s no limit to how many rewards you can earn—the more you refer, the more you could earn. Click here to sign up and start referring.
Is information available in other languages?
Yes. Information is available in multiple languages including Hindi, Arabic, Chinese, Korean, Spanish, Portuguese, Russian, and Japanese.
